More industries we serve
- Insurance: policy issuance and renewals, premium reminders and claim tracking.
- eCommerce: account verification, order confirmation, payment references and shipping notices.
- Collections: stage-based reminders, payment promises by reply and recovery measurement.
- Call center: post-call confirmations, OTP verification and case tracking.
- Logistics: delivery windows, delivery codes and rescheduling by reply.
Every industry runs on the same foundation: the SMS API and SMPP connection to integrate with your systems, SMS OTP to verify identities and transactional messaging for confirmations and alerts.
How to choose
How to choose the right SMS solution for your industry
Each sector uses SMS to solve a different problem: a bank needs the verification code to arrive in seconds, an online store wants to share order status, and a collections team wants to recover payments without overwhelming customers. Before defining the integration, answer three questions:
- What type of message will you send? Authentication codes and transactional alerts need priority and low latency; campaigns need scheduling and segmentation. See the difference between transactional SMS and bulk SMS.
- How will your systems connect? Through the SMS API from your application, an SMPP connection for high volume, or the web panel with no coding.
- What do you need to measure? Per-message delivery receipts, customer replies and real-time delivery reports to audit every send.
Use cases
The most common messages by sector
- Banking: OTP codes, account activity alerts and fraud warnings. Guide: SMS for banking: alerts, collections and OTP.
- Fintech: onboarding verification, fraud prevention and payment notices. See SMS for fintech.
- Collections: reminders by delinquency stage and promises to pay. Examples in SMS debt collection messages and payment reminders.
- E-commerce and retail: order confirmations, shipping notices and seasonal campaigns. See SMS for e-commerce and retail.
- Logistics: delivery windows and codes, rescheduling by reply. See SMS for logistics and last-mile delivery.
- Healthcare and services: SMS appointment reminders and attendance confirmations.
- Government and institutions: citizen alerts and procedure notices from an identifiable sender.
Compliance
Security and compliance in every sector
Messages travel encrypted and every send is logged with its delivery status. For commercial campaigns we help you meet the consent and opt-out requirements of Mexican regulation. Review what you need to send commercial SMS legally and our information security policy.